A duthink Product pingd.in

Your Field Team Reports Itself.

pingd.in turns a WhatsApp voice note or a Telegram message into a structured, professional field report — without your staff opening a new app, learning a new tool, or changing how they work.

The Challenge

Field Reporting Is Broken.

Most businesses with field teams suffer the same problem: reports are late, incomplete, inconsistent, or simply don't arrive. Your team is out doing the work — the last thing they want is paperwork.

📋 Manual forms and spreadsheets get filled in hours after the fact — if at all.
🗣️ Verbal updates to managers lose critical details and create no audit trail.
📱 Dedicated reporting apps get ignored because staff don't want another login.
📊 Managers lack real-time visibility into what's happening in the field.
The pingd.in Way

Four Steps. Fully Automatic.

1

Staff Messages In

Your field staff sends a voice note or text message on WhatsApp or Telegram — the apps already on their phone. No new app. No login. Just message.

2

AI Transcribes & Understands

pingd.in's AI engine transcribes voice messages (supporting Indian regional languages), understands context, and extracts structured data — client name, location, outcome, follow-up actions, and more.

3

Data Is Structured & Stored

Extracted information is stored securely in a structured format, linked to the correct staff member, date, and client — ready for reporting and review.

4

Managers Get the Report

At end of day, managers receive a clean, structured summary report — via WhatsApp, Telegram, email, or the admin dashboard. No chasing. No compiling. Automatic.

Features

Everything Your Team Needs. Nothing They Don't.

📱

Works on WhatsApp & Telegram

Zero new app to install. Runs on the messaging apps your staff already use every day.

🎙️

Voice-First Reporting

Staff speak naturally — in their own language. Our AI handles the rest.

🌐

Multi-Language Support

Built with Indian language transcription from day one. Hindi, Tamil, Malayalam, and more.

🏢

Multi-Tenant Architecture

Designed for businesses with multiple clients or locations. Each tenant is fully isolated.

📊

Automated End-of-Day Reports

Managers get a clean summary report without asking for it. Every day, automatically.

⚙️

Custom Data Extraction

Configure the fields that matter for your business — client updates, location visits, sales outcomes, service notes.

🔒

Secure & Private

All data is encrypted in transit and at rest. Tenant isolation ensures your data stays yours.

🖥️

Admin Dashboard

A clean web interface for managers to review reports, filter by staff, date, or client, and export data.

🔗

Integrations-Ready

Built to connect with CRMs, ERPs, and reporting tools. Ask us about your stack.

Use Cases

If Your Team Works Outside the Office, pingd.in Is for You.

Sales Teams

Field sales reps update their visits, client feedback, and deal status by voice on the drive home. Managers wake up to a full pipeline update.

Service & Maintenance Teams

Technicians report job completion, parts used, and follow-up needs via a quick WhatsApp text. Service logs write themselves.

Delivery & Logistics

Drivers confirm deliveries, flag issues, and report delays in real time. Operations teams have live visibility without phone calls.

Real Estate & Site Inspection

Site inspectors send voice updates from the field. Reports are auto-structured and archived for compliance and review.

Getting Started

White-Glove Onboarding. No DIY Required.

pingd.in is set up for you — not by you. Our team handles the full onboarding: configuring your channels, setting up your staff accounts, defining your data extraction fields, and making sure everything works before you go live.

What Onboarding Includes

  • One-time setup fee covers full configuration for your organisation
  • WhatsApp and/or Telegram channel activation
  • Custom data extraction field definition
  • Admin dashboard access and training
  • Test run with your team before live deployment
  • Ongoing support via your dedicated account contact

Pricing is based on the number of staff members and channels. Contact us for a quote tailored to your team size.

Request a Quote →
What Clients Say
"Our sales managers used to spend 30 minutes every evening chasing reports. With pingd.in, they receive them automatically. The voice transcription even works in Malayalam — our team adopted it immediately."
— Client, Field Sales Operations
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Stop Chasing Reports. Start Receiving Them.

pingd.in sets up your entire field reporting pipeline in days. Your staff won't notice the change. Your managers will.