Ping
Ping is the signal — the short, clear fact your team can act on before the noise gets louder.
A duthink Product
Turn Everyday Business Noise Into Clear Signal.
Field updates, invoices, client chats, missed calls — every business runs on a constant stream of noise. pingdin is a platform of AI agents that listen in the background and hand you back what matters: the signal, on WhatsApp or Telegram, with zero new apps to install.
Where the Name Comes From
Signal. From the Noise.
Din
Din is the everyday chaos — voice notes, late updates, chats, half-finished paperwork, and missed context.
The idea for pingdin didn't start in a boardroom — it started on a factory floor. Standing with workers between shifts, listening to what had actually happened that day, one thing became clear: the important stuff was always there. A client who wasn't happy. A delay quietly building. A problem nobody had reported yet. It just never made it past the din — the shouted handovers, the half-finished paperwork, the WhatsApp voice notes nobody had time to replay.
That's the whole idea, distilled into a name. A "ping" is a signal — short, clear, impossible to miss. "Din" is the noise it has to cut through to be heard. pingdin exists to do exactly that for every part of your business: take the noise — voice notes, invoices, chats, spreadsheets — and hand you back the signal.
Currently in Private Testing
Get on the pingdin Waitlist
We're refining the product with a small number of early customers before opening it up more broadly. Leave your email and we'll reach out as we onboard the next batch of testers.
No spam, ever — just an email when there's a testing spot open for you.
4
Agents Live
Engagement is next
0
New Apps Required
WhatsApp & Telegram native
3
Deployment Tiers
managed cloud, or your own infrastructure
1
Signal Ledger
unified intelligence across every agent
The Challenge
Running an MSME Means Flying Blind.
Every business generates signal every day — in field updates, invoices, and client conversations. Most of it gets lost in the noise. Not because your team isn't trying. Because the tools they have weren't built to listen.
01
Field staff updates are late, verbal, or simply don't happen — leaving managers blind to what's actually happening on the ground.
02
Invoice approvals take days of back-and-forth. Payments are delayed. No one has a live view of cash flow or vendor payment history.
03
Client interactions and outcomes live in notebooks and WhatsApp chats — not in a system you can learn from or act on.
04
No unified view means no patterns, no benchmarks, and no way to know if the business is actually improving over time.
The pingdin Way
Four Steps. One Intelligence Layer.
1
Choose Your Agent
Start with a pre-built AI agent. Each is pre-configured for its domain. Or let's co-create one for your ecosystem.
2
Your Team Interacts Naturally
Field staff send WhatsApp voice notes. Finance teams process invoices via upload or ERP connector. Clients log check-ins via Telegram. No new apps, no new logins — just the tools they already use.
3
AI Extracts Structured Signal
Every interaction is transcribed, understood in context, and reduced to a clean, structured data point. Raw data stays on your Edge — only PII-free signal crosses to the intelligence layer.
4
Intelligence Compounds Automatically
Managers are notified the moment something's logged — no waiting for end-of-day reports. Owners can ask for a summary anytime, right in chat. As signal accumulates across agents, the platform's view of your business grows richer — with no extra work from your team.
Shopfloor Agent — WhatsApp
Voice note, 0:18Finished the Andheri site visit, client wants the invoice revised, will follow up Monday.
LoggedAndheri visit recorded — client requested invoice revision. Manager notified.
ReplyActually it's the Kurla site, not Andheri.
UpdatedSame entry, same reference — corrected to Kurla site.
Illustrative example — a condensed version of a real Shopfloor exchange, shown to demonstrate the pattern.
Features
Platform-Grade Intelligence. Zero Infrastructure Overhead.
01
A Platform, Not a Point Tool
Shopfloor, Payments, Receivables, and Enquiries are live today; Engagement is next. Each agent is a configuration on shared infrastructure, not a custom codebase — new agents, connectors (bank feeds, Tally ERP, FX rates), and entitlement-based subscriptions all follow the same pattern, so coverage grows without slowing down.
02
Built on the Apps Your Team Already Uses
Runs natively on WhatsApp and Telegram — no new app, no training. Staff speak naturally in Hindi, Tamil, Malayalam, and more, and pingdin transcribes and extracts the structured data. Got a detail wrong? Just reply with the correction — same entry, same reference. Managers and owners can pull a live snapshot anytime, right in chat.
03
The Signal Ledger
Every agent writes to the same cross-agent Signal Ledger — a live, PII-free intelligence record per employee and per client. It doesn't just wait to be asked: it watches for patterns, like a spike in complaints, and proactively flags the right person before it becomes a bigger problem.
04
Secure by Design, Your Choice of Infrastructure
PII is vaulted and tokenised at the Edge — Core never sees raw data, on a compliance-regime framework that's DPDP-ready today. Choose Managed (our cloud, zero overhead), Sovereign-A (AI processing on your own infrastructure), or Sovereign-B (fully self-hosted, local models included) — same product, whichever tier your data policy needs.
Live Today — and Growing
One Platform. A Growing Team of Agents.
pingdin isn't one tool — it's a platform built to host as many business intelligence agents as your business needs, each writing to the same Signal Ledger so the more you run, the more complete your picture gets.
Flagship Agent — Live
Shopfloor — Field Operations
Describe what happened in plain language — packing an order, a machine going down, a customer asking to reschedule — as a voice note or text on WhatsApp. pingdin confirms back what it understood and logs it instantly; got a detail wrong, just /fix it and the same reference stays intact. Managers pull a /report anytime, right in chat, or a fuller /dashboard in the browser — no end-of-day compiling required.
Live Agent
Enquiries — First Contact to Won or Lost
Mention a new enquiry in Shopfloor the way you'd log anything else, or log one directly with /enquiry — pingdin picks it up either way. /pipeline sorts every open enquiry into Hot, Potential, Information Seeker, or Low Quality, always showing its reasoning, never a bare score. Close it out with /win or /lose, and /source shows you which channels are actually winning business, not just generating enquiries.
Live Agent
Payments — Payment Approvals
A payment request is drafted on the Payments panel, then moves through a deliberate, typed review — /submit, /approve, /reject, or /return, with /resubmit sending a fixed request right back for another look. Nothing here is a misclick: every step is a command, on purpose. Once approved, /complete marks it paid, and owners can turn on vendor notifications so a vendor hears the moment they've been paid — without anyone remembering to tell them.
Live Agent
Receivables — Who Owes You, Reliably Tracked
Log an invoice with /invoice, record what comes in with /paid — applied to the oldest open invoice automatically. Every customer carries a Green, Yellow, or Red tier, recalculated fresh from real payment history every time, never something anyone can quietly set by hand; a dropping tier alerts every owner and manager the moment it happens. Turn on /remind to chase overdue customers by email or SMS, one at a time or your whole /outstanding list in one go.
On the Roadmap
Engagement — Client Intelligence
The plan: clients check in, raise requests, and share feedback over WhatsApp or Telegram — the way they already talk to you. pingdin would turn those conversations into signal on response times, sentiment, and relationship health, so no client quietly slips away unnoticed.
Build Yours Next
Your Agent →
Whatever business intelligence agent you need next, pingdin is built to host it. The platform runs on shared types — agents, signals, connectors, capabilities — so adding a new domain is a manifest and a set of signal instances, not a new codebase. HR intelligence, quality control, supply chain, compliance — if it isn't live yet, it's one agent away.
Getting Started
Start With One Agent. Grow From There.
pingdin is set up to grow as your business grows. Once you're in, our team handles full onboarding: channel activation, connector configuration, field setup, and a test run before you go live.
What Onboarding Includes
- Choose from an existing plan or build your own entitlement bundle
- WhatsApp and/or Telegram channel activation
- Agent, capability, and connector configuration
- Admin dashboard access and training
- Test run with your team before live deployment
- Ongoing support via your dedicated account contact
Pricing is based on your entitlement selection and number of subjects (staff, clients, or vendors). Self-hosted (Sovereign) deployments include one-time setup on your own infrastructure. Contact us for a tailored quote.
Stay Connected
Follow the pingdin Journey
We're building in public. Follow us for product updates, customer stories, and behind-the-scenes from the team.
Stop Losing Signal in the Noise.
One platform, one Signal Ledger, a growing team of agents — start with whichever one fits your business first.